Privacy Policy for LIFE CIC

Last updated: 02/01/2026

1. Who We Are

LIFE CIC (“we”, “us”, “our”) is the data controller responsible for your personal data under UK GDPR.

Website: https://www.lifecic.co.uk
Email: enquiries@lifecic.co.uk
Phone: +44 115 9757712

2. Scope of This Policy

This privacy policy explains how we collect and use personal data through our website.

Important:
We do not collect or process sensitive personal data or information about service users through this website. The website is used solely for general enquiries and information.

3. Personal Data We Collect

Information You Provide

When you contact us via our website, email, or phone, we may collect:

• Name
• Email address
• Telephone number (if provided)
• Any information you include in your message

Please do not include sensitive personal data in your enquiries.

Automatically Collected Data

When you visit our website, we may collect:

• IP address
• Browser type and version
• Device information
• Pages visited and usage data

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

• Legitimate interests – to respond to enquiries and communicate with users
• Consent – for the use of non-essential cookies (where applicable)

5. How We Use Your Data

We use your personal data only to:

• Respond to your enquiry
• Provide requested information
• Maintain and improve our website

We do not use your data for marketing unless you have explicitly requested this.

6. Data Sharing

We do not sell or rent your personal data.

We may share data with:

• Website hosting providers
• IT and system administration services
• Analytics providers (if used)

All third parties are required to process your data securely and in accordance with the law.

7. International Transfers

If any third-party providers process data outside the UK, we ensure appropriate safeguards are in place, such as recognised legal agreements.

8. Data Retention

We keep personal data only for as long as necessary to respond to enquiries and maintain basic records. Data is securely deleted when no longer required.

9. Data Security

We take appropriate measures to protect personal data from unauthorised access, loss, or misuse.

10. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent (where applicable)

You can also complain to the UK data protection regulator if you are unhappy with how your data is handled.

11. Cookies

Our website uses cookies to ensure it works properly and to understand how it is used.

Non-essential cookies are only used with your consent. You can manage your preferences through your browser or cookie banner.

12. Third-Party Services

We may use third-party services such as analytics tools or embedded content (e.g. maps or translation tools). These providers may process limited data (such as your IP address).

13. External Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

14. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

15. Contact Us

If you have any questions about this policy or your personal data:

Email: enquiries@lifecic.co.uk
Phone: +44 115 9757712